Privacy Policy

1. Introduction

LXB-Studio LLC ("we," "our," or "us") operates Signelli (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name
• Signature Content: Text, images, and formatting in your signatures
• Payment Information: Processed securely through third-party providers
• Communications: Support requests and feedback

2.2 Information Collected Automatically

• Usage Data: Features used, signatures created, templates selected
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed
• Cookies: Session management and preferences

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide support
• Monitor and analyze usage patterns
• Improve and personalize the Service
• Detect and prevent fraudulent activity
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We DO NOT sell your personal information

4.2 We may share information with:

• Service Providers: Third parties that help us operate the Service
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with merger or acquisition
• Consent: With your explicit consent

4.3 Third-Party Services

• Hosting: Hostinger (data centers in US/EU)
• Analytics: Google Analytics (anonymized)
• Payment Processing: Stripe
• Email: Hostinger email services

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security assessments
• Access controls and authentication
• Secure coding practices

However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Necessary to provide services
• Required for legal obligations
• Needed to resolve disputes

You may request deletion at any time.

7. Your Data Rights

You have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Deletion: Request removal of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing
• Restriction: Limit how we use your data

To exercise these rights, contact: privacy@signelli.com

8. Cookies and Tracking

8.1 Cookies We Use

• Essential: Required for Service operation
• Functional: Remember preferences
• Analytics: Understand usage patterns

8.2 Managing Cookies

You can control cookies through browser settings. Disabling cookies may limit Service functionality.

9. Children's Privacy

Signelli is not intended for children under 18. We do not knowingly collect information from children under 18. If we discover such information, we will promptly delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. California Privacy Rights

California residents have additional rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to non-discrimination

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Effective Date"
• Sending email notification for material changes

13. Contact Us

For questions about this Privacy Policy or our privacy practices:

14. Legal Basis for Processing (GDPR)

For EEA residents, our legal bases for processing include:

• Contract: Necessary to provide the Service
• Legitimate Interests: Improving and marketing the Service
• Consent: Where you have given specific consent
• Legal Obligation: Compliance with laws

15. Data Protection Agreements

We maintain appropriate data protection agreements with our service providers to ensure your data is protected according to this policy.